Last updated Sept 2020
Your privacy is very important to us. We have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information
GDPR (General Data Protection Regulation) Compliance
Database Controller/Processor: Community Veterans Support, can be contacted via email on:firstname.lastname@example.org or telephone on 0141 237 8830
The purpose of processing your details held in our database is to enable us to inform you of news, updates, and notifications from The Coming Home Centre, and so that we may contact you regarding any relevant issues or assistance you have asked us for. Your data will also be used to gather anonymous information for statistical analysis in relation to the organisation seeking and/or reporting on, none of which will include any information which can identify you. Your details will be used (with your consent) for this purpose only
The categories of personal data we hold, are Your Full name, Address, Tel: No, Email Address, Date of Birth, Details of your military service including regiment, service number, operational service, amount of time served and reason for discharge, Next of Kin details, housing provider if you have a disability or condition, physical or mental, and whether this is service-related.
We may contact you by any of the above means unless you have opted out of us doing so.
If you have opted in, or out of us contacting you, your preferences are automatically recorded in our database upon registration.
To ensure the security of personal information, all details are kept on a secure Database within a highly monitored environment and cannot be transferred without our, or your consent.
All details are kept securely by us until such time as you may request us to remove them from our Database.
You may request us to forward your personal details we hold, under your Data Subject's Rights
If consent is given for us to contact you, you have the right to withdraw your consent at any time.
If you have opted out of us contacting you by either email, phone, sms or post, we will not contact you by those means.
However, If you have opted out in error or change your mind at any time, please contact us via any of the above methods and your changes to consent will be updated within our database
You have the right to lodge a complaint with a supervisory authority, for the UK this is the Information Commissioners Office (ICO) who can be contacted via their website https://ico.org.uk
All details within our database were/are from individual client registrations with The Coming Home Centre and no details were/are obtained from any publicly accessible sources.
Provision of your personal data forms part of a requirement to enable us to keep in touch with you. Failure to provide personal data will not make it possible for us to do that.
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We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.